Guiding Principles of Quality

To support quality work the UMKC-IHD incorporates a number of important principles in the planning, development, and implementation of program development initiatives. These include:

1      Training should be provided in a performance based framework to the greatest degree practical. This includes:

•    Developing training around stated objectives that can be observed or measured;
•    Measuring learning according to how well the learner performs in relation to competencies (objectives) rather than in relation to other learners.

2      Activities are guided by evidence-based practices where there is evidence showing that practices improve desired outcomes.

3      Activities incorporate adult learning principles (e.g. self-direction, learner experiences, real world application, cultural competence).

4      Activities are planned, implemented, and evaluated in collaboration with the attended audience.

5      Activities are designed to have lasting impact. This might include:

•    Infusing training within existing training programs of organizations;
•    Training other trainers;
•    Pairing performance based instruction with organizational change to support application of competencies;
•    Developing agreements or MOUs with organizations.

6      Activities are based on collaborative co-learning where everyone who has relevant knowledge and information is provided an opportunity to share and learn from one another.

7      Activities serve as a form of ongoing needs assessment where the needs of various constituencies are continually identified and addressed.